Privacy policy

Pro Steel Management is the English name of Acier Pro-Gestion, a steel structure engineering and project management company located at 358 Brock Street, Drummondville, Quebec J2B 1C8, Canada. We are responsible for the personal information collected on our English (prosteelmanagement.com) and French (acierprogestion.com) websites.

We are subject to Quebec’s Act respecting the protection of personal information in the private sector. This policy applies to every visitor, including visitors from the United States.

We only collect the information we need:

• Quote requests: name, company, job title, email, phone, project details, the link to your drawings if you provide one, and the page of the site the request was sent from.
• Job applications (French site): name, email, phone, position, message and résumé.
• Browsing, with your consent: cookies tell us which pages were visited, the type of device and browser, and where the visit came from, such as an ad.

We only use your information to:

• Respond to your quote request and follow up on your project.
• Review your job application and contact you about it.
• Measure how the site is used and how well our ads work, so we can improve them.

We collect your information when you fill in a form on the site, email us or call us. By sending a form, you agree that we use this information for the purposes above.

We don’t use your information for other purposes without your consent.

Analytics and advertising cookies are only used if you accept them in the cookie banner shown on your first visit.

We don’t sell or rent your information. Only the members of our team who need it to handle your request or application can access it. We also use service providers who process it on our behalf:

• Netlify: hosts the site and receives the forms; it stores the messages sent and the résumés attached.
• Our email provider, which receives the forms by email at info@acierprogestion.com.
• Google (Google Tag Manager, Google Analytics and, on the English site, Google Ads): measuring audience and the results of our ads, if you accept it.
• Meta (Meta Pixel, French site only): measuring how well our ads work, if you accept it. The pixel may send Meta the email, name and phone number entered in a form, in encrypted (hashed) form, to recognize people who have a Facebook or Instagram account.
• CookieYes: records your cookie choices.

Some of these providers, including Netlify, Google and Meta, store or process information outside Quebec, notably in the United States. Before entrusting information to them, we assess whether it will be adequately protected there, as the law requires.

On your first visit, a banner lets you accept or refuse the cookies that the site doesn’t need to work. You can change your choices at any time from that banner, or delete cookies in your browser settings. Refusing them doesn’t stop you from using the site or sending a form.

If you accept analytics or advertising cookies, Google and Meta may collect information about your online activities over time and across different websites. Our site doesn’t respond to browsers’ “Do Not Track” signals; refusing cookies in the banner is how you opt out.

We keep your information only as long as needed, then destroy it securely:

• Forms received are deleted from Netlify every month, once they have been sent by email.
• Quote requests: 5 years, or longer if they lead to a contract, as our legal and accounting obligations require.
• Applications not retained: 2 years, then they are destroyed.

The site uses an encrypted connection (HTTPS). Access to the forms received is password protected and limited to the people who need it. If a confidentiality incident presents a risk of serious harm, we will notify the people concerned and Quebec’s Commission d’accès à l’information.

At any time, you can:

• Ask to access the information we hold about you.
• Have it corrected if it is inaccurate, incomplete or ambiguous.
• Withdraw your consent to its use.
• Ask that it be deleted when we no longer need it.
• Ask that it be sent to you in a structured, commonly used technological format.

To exercise your rights or ask a question about this policy, write to our person in charge of the protection of personal information: Sophie Cournoyer, Head of Legal, Accounting and Administrative Services, info@acierprogestion.com, 358 Brock Street, Drummondville, Quebec J2B 1C8, +1 819 473 8712. We respond within 30 days.

If you are not satisfied with our answer, you can file a complaint with Quebec’s Commission d’accès à l’information (cai.gouv.qc.ca).

We may change this policy, for example if we change providers. The date of the last update is shown at the top of the page, and significant changes will be pointed out there.